Our Catering Service

Our dedicated chefs and catering team are committed to providing you with a first class catering service and meeting your individual nutritional and dietary requirements during your stay with New Victoria Hospital.

Our chefs our proud to offer you a wide variety of freshly cooked hot hospital food, prepared on site each day. When the full menu is not suitable for you in the post-operative stage or at certain other times during your stay related to your medical condition, an alternative light menu will be offered, as appropriate. Your nurse will advise you on the suitability of certain food choices to reflect any medically necessary constraints.

We understand the importance of meeting dietary needs and our menus have been nutritionally assessed to ensure they meet the guidelines of the British Dietetic Association for hospital menus. Each meal has nutritional values annotated to assist you in making an informed choice.

 

Mealtimes

The timings of our dining service have been developed in response to patient feedback, however, flexibility is shown whenever requested.

 

   
Breakfast 07.30
Morning Tea/Coffee 10.00
Lunch 12.30
Afternoon Tea/Coffee 15.00
Dinner 18.30

 

Morning and afternoon coffee/tea are routinely served each day, however, hot and cold drinks and snack foods are available at any time on request to your nurse.

Hospital food menus are distributed ahead of mealtimes to allow you enough time to consider the choices available to you. Your visitors are welcome to join you for meals, subject to an additional charge. If you require clarification on any element of the catering service please do not hesitate to speak to one of the catering team or your nurse.

 

Special diets and allergies

Please let us know if you have any special dietary requirements or food allergies at the earliest opportunity.  Some hospital food items may contain nuts or derivatives of nut products and other allergens. The hospital holds a folder which highlights all the allergens from our daily menus. Our staff are able to advise on the content of each food item as required.

If you have a food allergy or where the menu choices do not meet your dietary needs or personal preferences our chefs are very happy to discuss this with you and will prepare a dish of your choice wherever possible.

 

Your views are very important to us and allow us to continually review and improve the service we deliver. If you have any comments regarding the catering service please ask to speak to the duty chef or kindly complete the patient satisfaction questionnaire given to you on admission.