We are looking for a Practice Administrator to join our Business Analysis Unit. The role will involve responsibility for providing an effective and professional service to NHS & private patients, consultants and GPs, via telephone and electronic communication methods, with a focus on waiting list management and maximum theatre utilisation.
Some of the duties of the role include:
- To achieve maximum theatre occupancy through efficient, effective scheduling and rescheduling procedures when required
- Manage availability of consultant outpatient clinics; opening and closing clinics as necessary
- Manage patient refreshed referrals pathway and liaising with Gender Identity Clinics when required
- Ensure funding is in place for Unscheduled After Care (UAC) procedures from the GDNRSS
- Manage patient database insuring relevant documentation is filed accordingly and information is up to date
- To manage the patient waiting list and to support management with KPIs and NHS reporting mechanisms
- Organise, attend and act on the outcomes of bi-weekly Multi Disciplinary Meeting (MDT)
- Organise and chair monthly project meetings with the team
- To book surgical admissions for all patients requiring theatre time, an inpatient bed or day bed via the use of fully completed booking forms
- To be responsible for regular patient communication
- To create a rapport with all consultant users to ensure effective and open two way communication.