We are looking for a Practice Administrator to join our Business Analysis Unit. The role will involve responsibility for providing an effective and professional service to NHS & private patients, consultants and GPs, via telephone and electronic communication methods, with a focus on waiting list management and maximum theatre utilisation.

Some of the duties of the role include:

  • To achieve maximum theatre occupancy through efficient, effective  scheduling and rescheduling procedures when required
  • Manage availability of consultant outpatient clinics; opening and closing clinics as necessary
  • Manage patient refreshed referrals pathway and liaising with Gender Identity Clinics when required
  • Ensure funding is in place for Unscheduled After Care (UAC) procedures from the GDNRSS
  • Manage patient database insuring relevant documentation is filed accordingly and information is up to date
  • To manage the patient waiting list and to support management with KPIs and NHS reporting mechanisms
  • Organise, attend and act on the outcomes of bi-weekly Multi Disciplinary Meeting (MDT)
  • Organise and chair monthly project meetings with the team
  • To book surgical admissions for all patients requiring theatre time, an inpatient bed or day bed via the use of fully completed booking forms
  • To be responsible for regular patient communication
  • To create a rapport with all consultant users to ensure effective and open two way communication.

 

Key Duties and Responsibilities:

 

  • Educated to at least GCSE Exam Level
  • Good knowledge of IT systems and software programmes such as Outlook, Word, Excel and Power point
  • Demonstrable experience in dealing with patients and dealing with sensitive and confidential information
  • Ability to work under pressure in a busy working environment and able to multi – task
  • Excellent organisation skills
  • Ability to work as part of a team
  • Possession of standard keyboard skills
  • Able to work on own initiative , organising and prioritising own and others workloads to changing and often tight time lines
  • Excellent communication skills
  • Knowledge of Meditech software system; desirable

 

Hours

  • 37.5 hours a week 
  • Bank shifts also available

Status

  • Permanent

Salary

  • Competitive      

For a full Job description click here

Should you wish to apply for the position, please send your CV to Human Resources [email protected].

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