New Victoria Hospital was inspected by the Care Quality Commission on July 19th and 20th this year and we are pleased to announce that on December 15th 2016  they published their report which states that the overall rating for our hospital is “Good”. In fact the hospital received a rating of “Good” for all 5 of the categories – Safe; Effective; Caring; Responsive and Well Led. Three core areas were subject to the inspection: Surgery, Outpatients and Diagnostic Imaging. The full report can be read here: CQC Full Report for New Victoria Hospital.

The inspectors identified one area of outstanding practice with one of our surgeons who uses the UroLift System – a ground-breaking prostate surgery. Read more about this here: UroLift.

There were also some areas identified where the hospital can do even better and we are already working towards these.

Quote: Inspectors?

Quote Graham Ball “ We are extremely pleased to achieve a result of Good in all five areas of our recent CQC inspection

New Victoria Hospital is committed to the provision of exceptional standards of care and service to its patients, whose individual needs and safety are our priority at all times. As such, the hospital operates within a rigorous quality framework which aims to continually review and evaluate practice to improve the outcomes of care for patients and ensure the health and wellbeing of patients, staff and visitors. These processes and outcomes are monitored, both internally and externally, as validation of the services delivered and compliance with regulatory, legislative and best practice requirements and guidance.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

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