Get in Touch

Bookings and enquiries and switchboard:



Our address is:

184 Coombe Lane West
Kingston upon Thames


The Hospital does not have an Accident & Emergency Department. For emergencies you should contact the A&E Department of your local NHS Hospital.

Hospital Location Map

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Useful Contacts

Opening Hours

Imaging Department

Monday to Friday: 8am to 8pm

Saturday: 8am to 4pm

Outpatient Department

Monday to Friday: 8am to 8pm

Saturday: 8am to 2pm

Pharmacy Department

Monday to Friday: 8am to 8pm

Saturday: 8am to 4pm

Physiotherapy Department

Monday to Thursday: 8am to 8pm

Friday: 8am to 6pm

Alternate Saturdays: 9am to 1pm

Visitors viewing a bedroom

How to Find Us

New Victoria Site Location

Travelling by Car or Taxi

  1. From the M25, exit junction 10 and take the A3 towards London.
  2. Continue along A3 for approximately 13 miles, past the Hook, Tolworth, New Malden and Raynes Park interchanges.
  3. At the next interchange, take A238 towards Kingston upon Thames. New Victoria Hospital is on the left hand side, 100 metres from the top of the slip road.

Please note that the Hospital is under the ULEZ zone. If your car is not compliant, you may incur a fine. You can also reach the Hospital by using alternative transport; see below.

There is a free CCTV-monitored car park for our patients and visitors.

Nearest Train Stations

  • Raynes Park Railway Station is approximately five minutes by taxi.

  • Kingston Station is approximately five minutes by taxi.

  • Wimbledon Underground and Station is approximately ten minutes by taxi.

Travelling by Bus

The number 57 route from Kingston, Raynes Park and Wimbledon train stations provides a regular service. The bus stops are labelled New Victoria Hospital and are on either side of the road in front of our entrance.


Registering a Complaint

If you have a complaint please read here about how to register a complaint.


Further Information




Our rooms

Quality of service

Our quality of service

How to pay & self-pay

How to pay & self-pay

The Victoria Foundation
NJR accreditation Quality Data Provider for New Victoria Hospital
JAG accreditation
Freedom to Speak Up scheme
Care Quality Commission Good Rating
QMS logo
ISO 9001 logo