We know that coming into hospital can be daunting. However, we are here to make your visit as comfortable and as stress-free as possible. From relaxing waiting rooms to contemporary bedrooms, our modern day surgery unit to our garden courtyard, see where you will be staying with our virtual tour.

Private Patient Bedrooms

We have 19 comfortable, spacious single bedrooms with:

  • Ensuite bathroom with walk-in power shower
  • Air conditioning and temperature control
  • Lockable drawer for valuables
  • Wall-mounted flat-screen television and radio, including Sky News and Sky Sports
  • WiFi
  • Tablet available on request
  • Telephone
  • Adjustable lighting
  • Nurse call system
  • Electric bed with adjustable controls
  • Wardrobe and storage space
  • Safety non-slip floors
Private Patient Bedrooms

Charles Hutton Day Unit

Our day surgery unit has 14 separate bays. Each one has:

  • iPads on request
  • WiFi
  • Air conditioning and temperature control
  • Lockable drawer for valuables

Your Safety - Our Top Priority

Our extensive infection prevention control measures follow current Covid-19 government guidelines.

For your own safety, and to keep the hospital a Covid protected site, your Consultant will have told you to either:

  • follow comprehensive social distancing and hand hygiene measures for 14 days before your admission.
  • self-isolate for 14 days if you are at a higher risk of contracting Covid-19. This means staying at home and not going out apart from medical appointments.

Please see our Surgical Patient Admission Guide (PDF) and Social Distancing and Self-isolation Guidelines (PDF) for more details.

Before Your Stay in Hospital

Health Questionnaires and Assessments

You will be asked to fill in and return a health questionnaire before your admission date. Your Consultant may also schedule an assessment before your operation, known as a 'pre-op'. These take place in our Outpatient Department with a fully qualified registered nurse. You may also need to be screened for MRSA.

Doing all of this in advance will allow for a smooth admission on the day.

Do You Have Any Special Requirements Such as Wheelchair Access?

If you have any special requirements, hearing difficulties or visual impairments please let our Reservations team know on 020 8949 9006.

We can also arrange a wheelchair during your stay, for yourself or visitors. All of our entrances and exits are designed for wheelchairs.

Need an Interpreter to Help With Your Admission?

Please arrange to have one with you when you arrive here or contact us in advance to arrange one on your behalf.

Chaperones

For your dignity, you will be offered a chaperone during any treatments of an intimate nature.

Food, Drink and Smoking

Your admission letter will explain whether you need to fast before your operation. Please do not drink alcohol or smoke in the 24 hours before your admission.

Taking Medication

Unless a healthcare professional or your Consultant has advised otherwise, please continue to take your prescribed medication.

It is vital to bring all the medicines you are taking, including oral contraceptives, HRT, vitamins and natural supplements. This allows us to make sure that they are compatible with any medication we plan to give you.

Please bring medication in its original packaging. Pre-loaded 'days of the week'-type boxes will not be accepted. We will store your medicines safely for you during your stay.

Pre-Operative Washing

To prevent surgical site infections, our operating theatre colleagues will prepare your skin with antiseptic. This works better if your skin is already clean.

Ideally, please bathe/shower on both the night before and the day of your surgery. If this is not possible you must bathe/shower on the day of your surgery.

  1. Wash thoroughly for five minutes, paying special attention to the area where your surgery will be performed. Do not scrub your skin too hard.
  2. Do not shave the area which will undergo surgery. Why? Any new cut, abrasion or rash will need to be evaluated and could delay your procedure.
  3. If you wash your hair, use your normal shampoo.
  4. Rinse your hair and body thoroughly to remove any residue.
  5. Pat yourself dry with a fresh, clean, soft towel after each bath/shower.
  6. Do not apply any lotions, perfumes or powders after bathing/showering.
  7. Put on clean clothes or pyjamas.
  8. Use freshly laundered bed linen for the night before surgery.
  9. Remove nail polish or false nails.

Making Arrangements for Going Home

Even if you are feeling well, it is unsafe to drive or travel by public transport after an anaesthetic/sedation.

You will need to make arrangements for someone to collect you by car or accompany you in a taxi after your surgery/treatment. For at least the first 24 hours after you have left us, you will need someone with you.

What to Bring With You to Hospital

All Patients

  • All relevant X-rays and scans
  • All of your medications in their original pharmacy labelled bottles or blister packs
  • If possible, wear glasses instead of contact lenses, as these will need removing before any operation
  • Magazines, books, laptops, phones and chargers
  • Comfortable clothes to wear for when you leave the hospital

Overnight Patients

  • Dressing gown - slipper socks are provided
  • Pyjamas / nightdress
  • Toiletries, including a facecloth or baby wipes
What to bring with you to hospital

Please Limit Your Valuables

You will have a lockable drawer in your room or Day Unit bay. However, as we cannot accept responsibility for any valuables or cash, please only bring the essentials.

Visitors - Covid-19 Guidelines

Day Unit and Overnight Patients

You can receive ONE named family member, friend or carer for ONE daily visit between 9am and 10pm. This must be the same person each day.

Outpatients

If you are an adult coming to one of our outpatient departments you can receive ONE named family member, friend or carer for ONE daily visit. This must be the same person each day. Vulnerable adults and children can be accompanied by ONE person only. If you believe there are exceptional circumstances, please contact us in advance.

Full Covid-19 Guidelines

You can read all the details in our Covid-19 guidelines for in-patient visits.

 

Read All About it

Are you coming in for a procedure? Our Reservations team will send you all the information you need with your admission letter.

You can also download copies of our leaflets:

Have any more questions?

Our Reservations team would be happy to put your mind at ease. Please call them on 020 8949 9006 or email [email protected]

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Care Quality Commission Good Rating
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