Introducing New Victoria Hospital’s Patient Portal

The patient portal provides secure access to your health information online at any time. The information in the Patient Portal comes from your New Victoria Hospital Electronic Medical Record (EMR). This ensures that you have access to the most accurate, up-to-date information possible.

With New Victoria Hospital’s Patient Portal you can access your health information online 24/7 from your mobile or computer.

What can I see and do in the Patient Portal?

The patient portal will allow you to be in control of your health, with faster registration processes, and all information, appointments and results all in one place.

  • Pre-register for appointments for faster registration on the day
  • Complete required pre-operative health questionnaires
  • Update information and share access with family members

You will be able to view:

  • Upcoming appointments
  • Post-appointment follow-up care instructions and leaflets
  • Visit history
  • Results
  • Outstanding bills

Choose when and where to view the Patient Portal

  • Access the portal from your mobile or computer
  • Accessible 24/7

How do I access my Patient Portal?

When you book a Hospital visit, you will receive an email inviting you to create a portal account.

Whenever there are any updates to your portal account, you will receive a notification by email.

Is my information safe?

Yes. There is two-factor authentication and portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your portal. Also, a timeout feature protects your information if you leave the portal page open.

How to access your existing account

If you have already created your portal account either download the Meditech MHealth App or use https://nvhportal.meditech-uk.cloud.

Do not try to re-use the same link you used to create your account.

Access your existing account

If you don’t have an account or experience any problems signing on to the patient portal please email [email protected].

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NJR Gold 2025
JAG accreditation
IT ISO
Freedom to Speak Up scheme
Doctify Gold standard badge awarded to New Victoria Hospital in 2024
Care Quality Commission Good Rating
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