Coming into Hospital

Patient bedrooms

18 Bedrooms 

All our newly refurbished patient bedrooms are equipped with:

  • Television, including Sky News and Sky Sports
  • Radio
  • WiFi Internet
  • En-suite bathroom with walk-in shower
  • Air conditioning and temperature control
  • Telephone
  • Secure facilities for valuables


Charles Hutton Day Unit

Our new 14-bay day surgery unit 

  • iPads on request
  • WiFi Internet
  • Air conditioning and temperature control
  • Secure facilities for valuables


To take a tour inside our Hospital click here



All patients are asked to complete a Health Questionnaire - please ensure this is returned at your earliest convenience, prior to your admission date. Your consultant may wish you to have a pre-admission assessment in advance of your operation or you may need to be screened for MRSA. This assessment ensures that all pre-operative tests are completed before admission, allowing for a smooth admission on the day. Pre-admission assessment is undertaken at New Victoria Hospital by a fully qualified registered nurse.

Before coming to the hospital

Medical concerns: If you have any medical concerns relating to your admission, please contact your Consultant’s secretary.


Please continue to take your medication as prescribed, unless you have been advised otherwise. Some drugs may have to be stopped prior to surgery; please discuss this with your Consultant. New Victoria Hospital is responsible for the safe storage of drugs during your stay. It is of vital importance that you bring all the medicines that you are taking into the hospital with you; including oral contraceptives, HRT, vitamins and natural supplements. This ensures that medicines given to you while you are in hospital do not interact with your own medicines and, therefore, compromise your surgery/treatment or safety.


You may need to fast before your operation and you will be advised of this in your admission letter. Do not drink alcohol or smoke for 24 hours before admission.

Special needs: If you have hearing difficulties, are partially sighted or have any other special requirements, please contact New Victoria Hospital’s Bed Booking Manager on 020 8949 9010, so that we can make necessary arrangements prior to your admission. If you are likely to need an interpreter to help you with your admission, please arrange to have one with you when you arrive at the hospital. Should this not prove possible, please notify us in advance and we will endeavour to make suitable provisions.

Arrangements for going home: You will need to make arrangements for someone to collect you by car after your surgery/treatment, or ask them to accompany you in a taxi. It is unsafe to drive or travel by public transport after an anaesthetic/sedation, even if you are feeling well. You should also ensure someone is with you at home for at least the first 24 hours.

What to bring with you

All patients

  • All relevant x-rays and scans
  • If possible, you should wear glasses instead of contact lenses, which would need to be taken out before your operation
  • Please bring all medications with you in pharmacy labelled bottles or blister packs

Overnight patients

  • Dressing-gown (- slipper socks are provided)
  • Pyjamas / nightdress
  • Toiletries, including a facecloth or baby wipes



Please bring the minimum of valuables or cash as New Victoria Hospital cannot accept responsibility for damage and loss. There is however a lockable drawer in your room for your use.

Do not wear any make up, nail varnish or jewellery (other than a wedding ring).



Visiting times are between 9.00am and 10.00pm; although we advise you to try and limit the number of visitors you have immediately after your operation.


All admitted patients will be sent a complete set of information with their admission letter by our Reservations Department. Copies of the our leaflets can also be downloaded here:

Patient Admission Guide

Anaesthetic Choices For Hip & Knees

Your Child's Hospital Admission